Protect, Maintain, And Grow Your Online Business
Website Care Plans
Complete Care For Your Website
Chances are your website is, or will be, a critical piece of your business. Whether customers are purchasing your products or services, finding directions to your business, or making contact with you, there’s management that must be done.
Shouldn’t you be focusing on other areas of your business?
Let Doozy handle your website care and online needs.
this is why
We should work together
Frequently Asked Questions
You've Got Questions, We've Got Answers
I don't need a monthly plan, just a quick fix.
Our client roster is pretty full, and at this moment, we do not have the bandwidth to provide ad-hoc services. A website care plan is the best way to begin working with us.
If you have a website built by someone else (even yourself!), we’d be happy to provide an audit to determine how we can best assist your growth and expansion.
Can I Cancel At Any Time?
Of course! There are no long-term contracts or commitments. Simply inform us 14-days or more prior to your next billing statement. We’ll perform our final backups and remove our security credentials. We’ll also provide you with a full list of all software tools used to build and manage your site so you can take over the licensing agreements.
How Do I Receive Support?
Our support desk is handled via email. This ensures all communications are documented and can easily be referenced at any time.
Once you’re on a care plan, simply email email@example.com and a ticket will be created automatically.
What Are Plugin Licenses And How Do I Renew Them?
Our care plan customers have a huge benefit in that they do not need to pay for, or renew, the software licenses used to build their site. Every site is different, but these tools can cost hundreds or even thousands of dollars per year.
Our bulk licensing agreements with developers and software companies allow us to pass on savings to you.
Do you offer phone support?
With nearly 300 websites under our care now, offering phone support to all of our customers is simply impossible. In the past, we’ve also learned that phone calls and voice mails tend to be the least clear and actionable, leading to much confusion. We ask that you use our support desk, staffed 16 hours a day, 6 days a week for the most efficient support possible.
Do Retainer Hours Rollover?
Retainer hours are to be used in the same billing month. To ensure we can continue to manage our client roster, our staff dedicates time for your business every month.